I thought about running malware bytes but i have no access to that. I have no access to my desktop, no start menu, no taskbar, time, icons, etc, just firefox and when I minimize firefox there is the pop-up. I tried to look it up, seems like a lot of ppl have this problem and no solution. When I click on the first option (1) my firefox opens to this Genuine Windows website I don't know why i'm suddenly getting this pop up, maybe it's a virus I don't know. I've had this computer for about 3 years. Contact Dell to help reolve this problem.īefore this the computer was working, in fact I used it earlier in the day, I didn't download anything, didn't do anything new. This will allow you to buy a new product key online. Access your computer with reduced funtionality. Puede seguir la pregunta o votar que es til, pero no puede responder a esta conversacin. I turned on my computer and it has a pop-up that reads 'The windows vista home premium product key you typed is invalid for activation'. Mi laptop tiene Windows 8 y es de 64 bit, tengo el halo 2 pero es para vista y no me permite instalarlo en mi laptop,gracias Esta conversacin est bloqueada.